Trial request
Start with a defined trial
Tell us about your site. We’ll confirm eligibility, available trial terms and the monitoring goals before anything begins.
Give the trial a clear purpose.
A useful trial tests a defined monitoring workflow. Choose the camera views, coverage hours and events you want to evaluate, then agree what a successful test should demonstrate. Include both a routine activity example and a planned escalation exercise.
What to prepare before the first session.
Share the property timezone, site type, camera platform and nominated response contacts. Camera credentials should be arranged through an approved onboarding process, rather than entered into a general inquiry form. Access, permissions and image quality need to be checked before coverage can be confirmed.
What to review at the end.
Review whether the selected views were usable, the instructions were clear and the reports helped your team understand the activity. Discuss any access issues or confusing event rules. Confirm the scope, price and start date of any continuing service in writing.
Does sending this request start my trial?
No. The team first confirms eligibility, available trial terms, access and the agreed schedule.
Can we include several properties?
Tell us which sites and camera views you want assessed. Trial scope is agreed before the service begins.
A useful conversation starts here.
Share the site type, camera platform, coverage hours and the issue you want to solve.
Prefer email?
Do not include camera passwords, alarm codes or private footage links.
